Rescheduling or Cancelling Your Photography Booking

If you need to reschedule or cancel your photography booking with SnapStellar Studios, this guide will walk you through the simple steps to do so efficiently and with ease. We understand that plans can change, and we are here to assist you promptly while maintaining clear communication.

Contact Us Promptly

To reschedule or cancel your booking, please contact our customer service team as soon as possible. You can reach us by:

• Calling us at [phone]
• Sending a message via WhatsApp
• Using the contact form on our website at https://www.snapstellarstudios.com.au/contact

Provide Your Booking Details

When you contact us, please have your booking reference number and the scheduled date ready. Clearly state whether you wish to reschedule or cancel your booking to help us assist you faster.

Rescheduling Your Booking

If you want to change your appointment, our team will work with you to select a new date and time that fits your schedule, ensuring a seamless experience.

Cancellation Policy

Please note that cancellations made less than 48 hours before your scheduled shoot may incur a cancellation fee. For full details, please review our cancellation policy on our website.

Confirmation of Changes

Once your rescheduling or cancellation request is processed, we will send you a confirmation email with updated details or cancellation confirmation for your records.

Need Further Assistance?

Our friendly customer support team is available from 8 am to 6 pm Melbourne time to help ensure your photography experience is smooth and flexible. Feel free to reach out with any questions or special requests.

Thank you for choosing SnapStellar Studios to capture your special moments. We value your satisfaction and look forward to serving you again soon!